1. Who we are
Beach Party Balloons, LLC ("we", "us", "our") operates the online shop at shop.beachpartyballoons.com and our physical studio at 554 Boston Post Rd, Milford, CT 06460. This policy explains what information we collect when you place an order, how we use it, and your rights.
2. Information we collect
When you place an order we collect:
- Your name, email address, and phone number
- Delivery address (for delivery orders)
- Payment card details — processed directly by Square; we never see or store your card number
- Order details (items, colors, special instructions)
We also collect standard web server logs (IP address, browser, pages visited) for security and performance purposes.
3. How we use your information
- To fulfill and schedule your order
- To contact you about your booking (confirmation, updates, delivery window)
- To process your payment via Square
- To comply with legal and tax obligations
We do not sell your information to third parties.
4. Payment processing
All payments are processed by Square, Inc. Your card details are tokenized in your browser by Square's Web Payments SDK and are never transmitted to or stored on our servers. Square's privacy policy is available at squareup.com/legal/privacy.
5. Email communications
By placing an order you agree to receive transactional emails related to that order (booking confirmation, updates). We do not send marketing emails without your separate consent.
6. Data retention
Order records are retained for seven years as required by Connecticut tax law. You may request deletion of your personal data at any time; we will honor requests that do not conflict with our legal retention obligations.
7. Cookies
We use localStorage (not cookies) to save your cart and contact details between visits so you don't have to re-enter them. No third-party tracking scripts are used.
8. Your rights
You may request access to, correction of, or deletion of your personal data at any time by emailing .
9. Contact
Questions about this policy? or call 203.283.5626.